FAQs
With the Christmas period, your purchases are eligible for return until January 30 if they do not suit you. Return shipping is free. To make an automatic return, go to our returns page.
All orders placed on our site are shipped within a maximum of 24 working hours. Delivery times range from 24h to 48h on working days. All our packages are shipped with La Poste or Chronopost
Upon shipment, you will automatically receive an email to keep you informed and track the progress of the delivery.
You can choose between home delivery or pick-up point delivery.
Regarding pick-up point delivery, the choice will be made after your payment.
We deliver worldwide with short delays.
Deliveries remain free for the following countries: France, Belgium, and Monaco.
Your purchases can be paid by: credit card, apple pay, google pay, and paypal. You will also have the option of paying in 3 installments without fees thanks to our partner Klarna
Our site has passed all tests to be as secure as possible. Our payment partners are companies recognized for their reliability and exemplary nature
To place your order, you will need to select the items you are interested in from our store and add them to the cart. Once your selection is made, you will just have to validate the cart and proceed to the payment process
If you made a mistake on your order, you can benefit from free cancellation. For any request to modify the order, you can directly contact our customer service via chat or the following email address: service-client@maison-damas.com
If you have a promo code, you can enter it in your cart or during the payment process. The promo code will be applied at the final stage of payment.
After placing your order, you will receive an acknowledgment email from us to confirm that your orders have been received. Alternatively, you can check the status of your order in "My Account" if you are a registered user.